Shipping documentation, Signature Capture and Document Retention Solution for a 3PL
Custom WMS, SmartBOL® Paperless Warehouse Solution
Problem: When shipments were picked up, drivers had to sign several documents for each shipment. The warehouse operator had to print and sort copies of various documents for the driver, billing department, office and the customer. Printing was done on multi-part paper using a dot matrix printer. The customer’s copy was then forwarded by USPS, courier service or by manual scanning and emailing. The office copy was stored in file cabinets. Since the warehouses handled large shipping volumes, the overhead for this paper intensive operation was significant.
Solution: SmartBOL® Signature Capture and Document Retention Solution used information from the customer's WMS, allowed operator to add new information (such as pallet quantity, pro#, special instructions), electronically captured the driver’s signature, scanned the driver’s identification and printed just the driver’s documents (VICS bill of lading and manifest) on plain paper while saving all document images into a local storage that are available to customers from the customer portal.
Benefits: Driver dock time was reduced as only one signature was required for all shipping documents. Printing cost was reduced significantly as maintenance prone dot matrix printers and multi-part papers were eliminated. Internet accessible document retention system eliminated the need to file, index, store, transport and retrieve paper shipping documents.